QA Manager

LeapXpert, the enterprise-grade responsible business communication platform, provides organizations peace of mind by creating an accessible digital record of all business interactions carried out over mobile messaging applications.

LeapXpert's Federated Messaging Orchestration Platform (FMOP™) is an interoperable, mobile-first solution that provides unparalleled visibility into data from instant messaging applications, as well as governance and control. This enables enterprises to embrace a customer-centered approach while maintaining professional conduct and ensuring compliance.

We are proud to have achieved some of the most prestigious awards in the regulatory and fintech industries. And to take it further, we need to find our best teammates!

We are looking for a QA Manager responsible for leading the QA team and ensuring excellent, commercial-grade quality of our software products and services, as well as coordinating with the teams responsible for other layers of the product infrastructure.

Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Lead and mentor QA team, working closely with the development team and management team to design testing strategies
• Understand domain knowledge & client testing process clearly to implement all testing activities independently and effectively
• Review requirements, specifications and technical documents to provide timely and meaningful feedback
• Review requests, forecast team capacity & allocate resources accordingly
• Work closely with the development team and management team on:
  • Estimate test effort accurately and coordinate with team members for work activities
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Deliver products in high quality and on time
  • Drive QA process and standards changes to optimize testing quality and team productivity
  • Develop, maintain and execute manual test cases for major projects, maintenance, and emergency releases
  • Design and implement automation tests scripts, debug and define corrective actions
  • Identify, analyze and report test results
  • Report, track, and monitor defects in the defect tracking system
  • Investigate defect reports from production support, isolate their causes, inform development teams for fixing and retest to ensure adequate resolutions.
  • Prepare test documents and review with development teams when necessary
  • Work on the interpretation of quality assurance issues and problems for technical and non-technical users
•  Support in managing the project and team activities:
  • Define and conduct training activities/programs for other team members
  • In charge of subordinates’ career path and performance review
  • Respond to other ad-hoc requests in team
  • Provide weekly KPI report to measure team productivity

• 5+ years of work experience as a QA Engineer/ QA Lead
• Strong experience in both manual testing and automation testing for web-based and mobile applications.
• Strong experience in leading and mentoring people to contribute to the business’s success.
• Solid experience in creating and implementing test strategies and detailed test plans, test cases/scripts
• Good experience in writing new test cases based on requirements
• Experience in developing, documenting and implementing quality assurance standards
• Experience with cross-browser, cross-platform and responsive testing (PC and mobile)
• Willing to learn and adopt new technologies and testing methodologies
• Good organizational, analytical and problem-solving skills, with the ability to think out of box
• Good knowledge of testing methodology and tools, experience with Agile methodology is a plus
• Experience in developing test automation for mobile web and applications is a plus
• Experience in API testing and Web Services Ability
• Familiar with Performance Testing
• Experience with Security Testing is a plus
• Good English communication skills

You are looking for:

• An awesome job with an attractive remuneration package
• Hybrid working model with flexible working time and place. Available office in Binh Thanh
• District with good, comfortable environment and settings.
• Friendly colleagues who support each other to win as a team
• A flat, product-focused organization and Agile team to let you add your value and ideas to the product and company
• Opportunities to learn and be trained in applied new technologies and methodologies
• Facing new and innovative challenges to deliver commercial-grade, world-class product
• Career growth in multiple directions, based on your preferences and abilities