Aperia Solutions Vietnam Co Ltd

Aperia Solutions Vietnam Co Ltd

The preeminent provider of ETL, BI, and hosted solutions in a variety of industries.

Lead Site Reliability Engineer (Linux)


Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

Job Description 

At Aperia, we rely on a dynamic team of engineers who partner externally with our clients and solve challenges presented in their technical stack. We’re seeking a lead site reliability engineer who has a keen focus and background in Linux to lead a team of SREs and work directly with our client and support end-to-end responsibilities of assigned projects. The ideal candidate has proven experience supporting highly integrated legacy production systems and keeping production systems stable while delivering new features at speed.

Your role & responsibilities:

Core Responsibilities 

  • Own monitoring of the system and create alerting on failures and be responsible for those failures when they happen. 
  • Provide a clear set of guidelines for implementation which result in reliable systems and high change velocity. 
  • Work to eliminate toil and other types of repetitive manual work which provide very little value, and achieve the applications agreed to service levels.
  • Acknowledge that failures happen and establish an incident management process which make efficient use of the team's time.
  • Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities including the latest changes in technology and new SRE practices.
  • Conduct postmortems to identify to the root cause of the issue and put procedures or software tools in place to prevent it recurring.
  • Take care of administration tasks but automate them whenever possible. 

Functional Responsibilities 

  • Lead team of experienced Site Reliability Engineers – Linux, in both Vietnam and US 
  • Design, deploy/install, configure, automate, and maintain systems infrastructure and applications. 
  • Support a 24×7 critical application that serves millions of customers daily. 
  • Be the go-to reference for UNIX-like OS, Docker, Kubernetes & handling escalation internal/external and on-call.
  • Maintain systems and troubleshoot system issues by working closely with the dev and dev ops team to manage monitoring of the system and alerting on failures.
  • Identify bottlenecks in various Linux applications and implement performance improvements. 
  • Prioritize, assign, and execute tasks throughout the software development life cycle.
  • Develop, configure, and deploy tools for cloud-based systems and services.
  • Containerize new and legacy applications to help limit downtime and increase scalability and reliability.
  • Support development and operations teams as requested and enhance, modify, or debug developer code as needed. 

Your skills & qualifications:

Technical Skills 

  • 7 - 9+ years of proven Linux experience and Linux administration experience (Certifications are preferred). 
  • 2+ years of experience leading a team of SREs. 
  • Proven experience automating provisioning, configuration management in cloud environments or on-premises. 
  • In depth VMware experience.
  • Puppet and Ansible experience (or other IaC/Configuration Management tools considered).
  • Experience with build tools such as Maven and Gradle.
  • Working knowledge of Jenkins for CI/CD pipeline creation and CI/CD automation.
  • Proficient in production systems design including experience of managing an environment with databases (PostgreSQL experience is highly preferred).
  • Experience with enterprise monitoring tools Dynatrace, Splunk, Moogsoft, etc.
  • Experience working in High Availability, Disaster Recovery, Performance, Efficiency, and Security user, application performance, system, log, time-series, and dash boarding.
  • Experience triaging and quickly resolving complex technical issues. 

Eligibility Requirements 

  • Must be willing to submit to a background investigation and drug test as part of the selection process. 

Highly Competitive Compensation 

We offer highly competitive compensation packages to proven talent. This includes insurance for your full salary and 100 percent of your net salary during probation. 

Friendly Work Environment 

At Aperia, we consider ourselves a family with supportive colleagues and leaders. Our friendly, comfortable environment includes an activity space and coffee station for breaks. We have company events for major holidays, such as International Women Day, Vietnamese Women Day, and Christmas. We also have an annual company trip and a year-end party. 

US Onsite Trip 

We offer qualified employees the opportunity to work for a short period in our US office. These work trips enable employees to work directly with their US counterparts, develop technical skills, and improve their English skills. 

Premium Medical Benefits 

Aperia wants employees to stay healthy and to be able to focus on their work, rather than healthcare costs. So, in addition to the medical insurance required by Vietnam labor, we pay for premium third-party health insurance that pays most medical and healthcare expenses. 

Career and Personal Development 

We offer our employees clear career paths, with many training opportunities for sharpening technical abilities and learning new skills. We also offer daily English classes to enhance our employees’ language skills. 

Stable Yet Dynamic Company 

Aperia has operated for over 20 years in the US, for 10 years in Vietnam, and is now expanding in Cambodia. We are constantly learning from the past, evolving in the present, and exploring the latest trends for the future. And, we have strong collaborative working relationships world-class partners in the fintech and bank industries. 



  • The Six8 Building: 24-26 Phan Đình Giót, Phường 02, Quận Tân Bình, Thành phố Hồ Chí Minh

Recruitment process

  • Round 1:

    1st: Interview Aperia manager in 100% English
  • Round 2:

    2nd & 3rd: Interview directly with Client in America
Aperia Solutions Vietnam Co Ltd
Aperia Solutions Vietnam Co Ltd
Aperia Solutions Vietnam Co Ltd
Aperia Solutions Vietnam Co Ltd
Aperia Solutions Vietnam Co Ltd



  • The Six8 Building: 24-26 Phan Đình Giót, Phường 02, Quận Tân Bình, Thành phố Hồ Chí Minh
  • VDB Tower - Quang Trung, Phường Thạch Thang, Quận Hải Châu, Thành phố Đà Nẵng

Company size



Tech stack


United States