Jira & Confluence Administrator (Agile/ IT support/BA/PM)


Tầng 5 & 6, Tòa nhà Queen , Số 49 Điện Biên Phủ, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh
Job Description
About Company

As a JIRA & Confluence Administrator, you will be responsible for configuring, maintaining, and optimizing JIRA/Confluence to support our customers' development and business teams. You will work closely with cross-functional teams to ensure the smooth operation of JIRA and its integration with other tools. If you have a deep understanding of JIRA/Confluence and agile methodologies, and you're ready to take on a challenging role, we want to hear from you.

Your role & responsibilities

  • Configure and customize JIRA to meet the needs of various teams and projects.
  • Maintain and administer JIRA projects, workflows, and issue types.
  • Manage user permissions, roles, and access controls within JIRA.
  • Provide support to users and troubleshoot issues related to JIRA.
  • Collaborate with development teams to understand their requirements and implement JIRA solutions accordingly.
  • Monitor and optimize the performance of JIRA to ensure efficient and smooth operation.
  • Ensure proper integration of JIRA with other tools, such as Confluence, Bitbucket, and various plugins.
  • Keep up to date with best practices and industry trends in JIRA administration and agile methodologies.
  • Create and maintain documentation and training materials for JIRA users.
  • Work closely with stakeholders to gather feedback and continuously improve JIRA 

Your skills & qualifications

  • Bachelor's degree in a relevant field or equivalent work experience.
  • 4+ years of experience as a JIRA Administrator.
  • Strong knowledge of JIRA, including configuration and customization.
  • Experience in setting up and managing JIRA projects, workflows, and permissions.
  • Familiarity with agile methodologies and software development processes.
  • Proficiency in troubleshooting and problem-solving related to JIRA.
  • Excellent communication and collaboration skills.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • JIRA certification is a plus.

Benefits for you

  • 13th month salary and bonus
  • Annual performance evaluation, salary increase
  • Participating in social insurance with a full salary
  • Team building - Company trip
  • Multinational, young and dynamic working environment. always share and help you in the working process
  • And some other policies: coffee run, wedding, maternity
  • 12 days annual leave, 05 days sick leave, 03 days charity
  • Provide modern equipment and personal laptop to work; support for getting certification, time for personal improvement
  • Every week at noon on Friday, there will be a happy lunch together
  • Health insurance
  • Hybrid working time




Phần Mềm

Company size




About us

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General information

Minimum year of experience


Job Type

Contract type

Recruitment Progress

  • Round 1: Interview with Tech Leads in Vietnam by English
  • Round 2: Interview with Managers in Germany by English
  • Round 3: Deal Salary