Job Description
About Company
Your role & responsibilities
- Serving as the first point of contact for IT support
- Installing, configuring, and maintaining software and hardware components of computer and network systems
- Diagnosing and troubleshooting software and hardware issues
- Supporting people whenever they encounter challenges with computers and network devices
- Maintaining and updating technical documentation regularly
- Testing new hardware and software before full-scale installation
- Job requires travel to client site from time to time
Your skills & qualifications
Technical skill requirement
- Knowledge of IT operating systems, mainly Windows, Mac OS, Linux
- Knowledge of IT hardware and software
- Knowledge of Risk assessment
- Experience in network management and help desk support
Soft skill
- Communication and writing in English are a plus
- Proactive, friendly, careful, willing to learn, support others, and work under pressure.
- Have communication skills. Able to work independently and as a team.
- Handle technically challenging and politically hot customer situations
- Demonstrable troubleshooting skills
- Cross-team collaboration
- Logical and Critical thinking
- Willing to learn new things
- Long-term commitment
Benefits for you
- Attractive salary
- Extra healthcare insurance
- Opportunities to learn new technologies and skill development and work with complex project