TopDev

IT Support

CONTROL UNION VIET NAM

182-184 Bùi Tá Hán, khu phố 5, Phường An Phú, Thành phố Thủ Đức, Thành phố Hồ Chí Minh
Job Description
About Company

To maintain the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly.

Your role & responsibilities

  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person, over the phone, or remote software)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly training junior staff
  • Manage stocks of equipment, consumables and other supplies

Your skills & qualifications

  • Bachelor’s degree qualification in information technology or computer science
  • Knowledge of IT operating systems, particularly Windows, Mac OS, Linux
  • Knowledge of IT hardware and software
  • Knowledge of Risk assessment
  • Experience in network management and help desk support 

SOFT SKILLS:

  • Leadership - handle technically challenging and politically hot customer situations
  • Strong communications skills – Good spoken and written English communication skills
  • Effective, polished interaction with customer to gather information
  • Demonstrable troubleshooting skills
  • Cross-team collaboration
  • Logical and Critical thinking
  • Passion for technology and customer support
  • Understanding of cloud vs. on premise computing

TECHNICAL SKILLS:

  • Knowledge of one or two of the following domains: Windows Server Operating System/ Virtualization, Networking, Azure Active Directory, Storage
  • Familiarity with OS Internals concepts (Windows, Linux, etc.), Storage, Active Directory and Security

Benefits for you

  • Competitive salary
  • Annual year-end bonus
  • Hybrid working
  • Probation with 100% official salary
  • Annual salary review
  • Annual teambuilding and health check-up
  • Personal Health-care insurance
  • Social insurance, health insurance, unemployment insurance according to Labour Laws
  • Laptop provided for work
  • Attending training program as required of work
  • International working environments
  • All the cool stuff you expect from office: Free coffee, snacks, events, personalized workstations

Company

CONTROL UNION VIET NAM

Industry

Dịch vụ

Company size

100-499

Nationality

Netherlands

About us

General information