Job Description
About Company
To maintain the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly.
Your role & responsibilities
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person, over the phone, or remote software)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training junior staff
- Manage stocks of equipment, consumables and other supplies
Your skills & qualifications
- Bachelor’s degree qualification in information technology or computer science
- Knowledge of IT operating systems, particularly Windows, Mac OS, Linux
- Knowledge of IT hardware and software
- Knowledge of Risk assessment
- Experience in network management and help desk support
SOFT SKILLS:
- Leadership - handle technically challenging and politically hot customer situations
- Strong communications skills – Good spoken and written English communication skills
- Effective, polished interaction with customer to gather information
- Demonstrable troubleshooting skills
- Cross-team collaboration
- Logical and Critical thinking
- Passion for technology and customer support
- Understanding of cloud vs. on premise computing
TECHNICAL SKILLS:
- Knowledge of one or two of the following domains: Windows Server Operating System/ Virtualization, Networking, Azure Active Directory, Storage
- Familiarity with OS Internals concepts (Windows, Linux, etc.), Storage, Active Directory and Security
Benefits for you
- Competitive salary
- Annual year-end bonus
- Hybrid working
- Probation with 100% official salary
- Annual salary review
- Annual teambuilding and health check-up
- Personal Health-care insurance
- Social insurance, health insurance, unemployment insurance according to Labour Laws
- Laptop provided for work
- Attending training program as required of work
- International working environments
- All the cool stuff you expect from office: Free coffee, snacks, events, personalized workstations
Company
CONTROL UNION VIET NAM
Industry
Dịch vụ
Company size
100-499
Nationality
Netherlands