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franklin.ai is determined to impact the lives and health outcomes of patients across the world by improving access to quality pathology services. franklin.ai aims to improve efficiency, affordability and quality in digital pathology using artificial intelligence solutions. Leveraging world-leading AI technology, best engineering practices and a wealth of clinical expertise, franklin.ai is building the next generation of technologies that will become the standard clinical practice in pathology.
As an IT Manager or Head of IT Vietnam, you will play an integral role in the development of our class-leading products by ensuring our IT infrastructure used by our staff and pathologists within Vietnam is highly effective, efficient, and secure. Supporting our sites in Ho Chi Minh and Hanoi, as well as our remote staff you will have highly effective communication and problem-solving skills to ensure the IT needs of the business are supported.
Using your experience in IT best practices across networking infrastructure, cybersecurity, account management and governance you will help to expand the franklin.ai business as we continue to grow our presence throughout Vietnam. This role is an exciting opportunity for someone looking to blend traditional on-premises infrastructure with modern, cloud-based SaaS services. franklin.ai is a highly driven and fast-moving organisation that will provide motivated individuals with a proven track record of project delivery with many opportunities to succeed.
You are highly proficient in written and spoken English language skills and will be well suited to this position as you will work very closely with franklin.ai’s IT team in Australia. Working in partnership with the Australian IT team you will help to harmonise IT standards across the Australian and Vietnamese regions to ensure our operations are efficient, secure, and standardised This harmonisation process will be implemented through technical means such as creating and defining our standard operating environments, as well as through governance procedures such as local cybersecurity training and audits.
An important part of expanding our business within Vietnam is to expand the team, as IT Manager or Head of IT Vietnam, you will lead a team of IT professionals that support and maintain our business operations. Consisting of all levels from the helpdesk to support engineers, you will be responsible for building a highly collaborative and effective IT Vietnam team.
As we pioneer new ways of improving healthcare delivery at scale using cutting-edge AI technologies, we invite you to consider an exciting, meaningful career with us here at franklin.ai in the Vietnam IT team.
Preferred Qualifications: Though not essential, a relevant industry qualification such as the examples below is highly desirable within this role:
Round 1:Interview with Head of Operations
Round 2:Interview with Head of Data Engineering