TopDev
job-image
IT HELPDESKLogin to view salary
Quận Bình Thạnh, Hồ Chí Minh
Junior, Middle Fulltime1 năm, 3 năm
Application deadline: 21-11-2023

Department: IT Service

Report to: CTO

1
Your role & responsibilities

1. Technical support

  • Assist in IT infrastructure / network/ server project.
  • Install OS and configuring all infrastructure (application servers, routers, switch, PCs, Laptops, Printers, etc.)
  • In charge of security of all systems especially internal data storage, manage back up data.
  • Quickly isolate and trouble-shoot any network, resolve hardware and software issues effectively.

2. System maintenance

  • Ensure IT systems operate smoothly (servers, networks, end-user devices,...)
  • Monitor existing network, PABX and servers and provide performance report and suggestion

3. Service Provider Management

  • Collaborate with external service providers, overseeing service contracts.
  • Other tasks assigned by Manager
2
Your skills & qualifications
  • Major in network and computer
  • Have experience at least 1- 3 years in IT System Management or IT Support
  • Be fluent in English communication: Able to explain technical problems in a simple way
  • Working in multi-national company will be a plus
  • Well-organizing and time management skills
  • Be self-motivated, willing to learn new things and take over new tasks from time to time
  • Be able to complete tasks under high pressure
3
Benefits
  • Competitive salary, salary review once a year
  • 13th salary
  • Full SHUI as Vietnamese Law
  • 15 annual leave per year and 30-min menstrual leave for women
  • Global and professional working environment
  • Be trained and have chance to learn new things, then develop your own career path
  • Have an opportunity for working onsite in Korea
  • Private Medical Insurance
  • Company trip, YEP, small gathering dinners
  • Gifts on special occasion
  • Be well-equipped with new laptop and monitor
  • Only work from Mon-Fri (8:30-17:30), off Sat & Sun