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HAPAG-LLOYD (VIỆT NAM)

Internship for Customer Service Coordinator

Hồ Chí Minh
Hải Phòng
Posted 1 week ago and Job expires in 2 hours ago

Year of experience

Job Level

Job Type

Contract type

  • 219 modern ships, 7.6 million TEU (Twenty-foot Equivalent Unit) transported per year, around 13,000 motivated employees in 126 countries. Hapag-Lloyd is a leading global liner shipping company and a powerful partner for you.
  • Hapag-Lloyd offers a fleet with a total capacity of 1.6 Million TEU, as well as a container stock of more than 2.3 million TEU including one of the world’s largest and most modern reefer container fleets. A total of 129 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents.
  • As a global logistics company, we feel a strong responsibility to our employees, our customers, the community at large and the environment. That´s why we are committed to taking care – locally and globally.
  • For us, communication and cooperation are natural and essential in our day-to-day business. Mutual respect and sincerity affect the atmosphere within our company and towards customers and employees.
  • We are looking for suitable candidates with following responsibilities and requirements:

Responsibilities

  • Support Customer service import counter, ie. collecting OBL, checking payment and releasing eDO
  • Support Customer Service Department by looking into Case Management System, statistics customer ‘s inquiries, then Customer Service Associate can analysis and guide customer for the purpose to reduce cases coming to Quality Service Center.

Requirements

  • 3rd/4th year in university or equivalence 
  • Knowledge of user application systems, ex: MS Office, business system
  • Be able to communicate in speaking and writing English
  • Working full time in Hapag-Lloyd Vietnam Office in Haiphong City

Benefits

1 job opening

Industry

Logistics

Company size

Over 20.000 Employees

Nationality

Vietnam