COMPANY INTRODUCTION

Hex Snap Co., Ltd. is a fast-growing Marketing Agency startup, operating with a true startup mindset: proactive – flexible – fast – hands-on – optimized. We highly value personal responsibility, logical thinking, continuous improvement, and data-driven decision-making.

At Hex Snap, we thrive on multi-skilled talents who are eager to learn, unafraid to try and fix, communicate directly, and always keep their commitments. If you seek a workplace that is clean, efficient, and impact-focused, and want to help build systems from the ground up — this is your place.

ABOUT THE ROLE

As HR Lead at Hex Snap, you will take full ownership of our end-to-end people operations. Your role is both strategic and executional — responsible for building scalable HR systems, developing the team, and shaping a high-performance culture aligned with our startup: speed, flexibility, autonomy.

1. Recruitment & People Development:

Plan workforce strategy in alignment with business goals.
Actively recruit talents (in-house or via partners).
Design onboarding, training, and career development programs.

2. HR System Setup:

Develop HR policies, processes, templates, compensation schemes, and performance evaluation systems.
Implement HRM tools: regulations, handbooks, reporting flows, and forms.

3. Culture & Internal Communication:

Build and sustain a culture of 'flexibility – speed – autonomy'.
Organize internal communications, engagement, onboarding/offboarding activities.

4. Labor Law & Compliance:

Manage labor contracts, employee discipline, rewards, and terminations aligned with labor laws.
Ensure employee and business legal rights are protected.

5. Decision-Making Authority:

Approve hires at mid-level and below; co-decide senior roles with BOD.
Propose and implement performance, bonus, and violation handling systems.
Work with external HR, legal, and insurance partners within budget scope.
Lead internal communication, engagement, onboarding/offboarding initiatives.

WHAT SUCCESS LOOKS LIKE

1. After 3 months:

Audit and streamline existing HR policies, templates, and processes.
Successfully onboard and integrate at least 2 key hires.
Set up basic HR dashboards for tracking headcount, turnover, and hiring pipeline.
Conduct employee feedback sessions and identify key culture gaps.

2. After 6 months:

Design and implement a performance management framework.
Ensure 90%+ compliance on labor contracts and core HR documentation.
Achieve ≥ 70% offer acceptance rate & ≤ 15% probationary attrition.
Launch internal engagement campaigns and onboarding/offboarding checklists.

3. After 12 months:

Complete the first company-wide performance review cycle.
Maintain team retention rate ≥ 85% across core functions.
Develop succession pipeline and career paths for key roles.
Be ready for promotion or handover into HR Manager/Head scope.

QUALIFICATIONS AND EXPERIENCE

4. Experience:

Minimum 5 years in Generalist HR, with at least 2 years as HR Lead/HRBP.
Proven experience building HR from scratch in startups or agencies from small to scaling stages.
Experience in recruitment & managing mid–senior level roles.

5. Preferred Background:

Experience in marketing agency, tech startup, consulting or outsourcing services.
Worked in organizations of 50–100 people with dynamic structure.

6. Key Skills:

Proficient in end-to-end recruitment, onboarding, training, and performance reviews.
Able to build policies, internal culture tools, and HR assets from scratch.
Familiar with Jira, Notion, MS Teams, Google Workspace, Miro, LinkedIn, etc.
Excellent internal communication and inspirational leadership.

7. Personality Traits:

Proactive, adaptable, and highly responsible.
System-thinking with hands-on execution.
Balance between 'people-centric' and 'organization-focused'.

Competitive salary: negotiable based on experience and qualifications
Performance-based bonuses, including annual KPI rewards and a 13th-month salary.
Annual salary reviews (every 6-12 months).
Paid leave, holidays, and full compliance with labor laws (social insurance, health insurance, unemployment insurance).
Opportunity for career development and learning in the digital marketing and outsourcing industry.
Dynamic, professional, and friendly work environment with team-building activities.