HN - Solution Implementation Specialist - Chuyên viên triển khai giải pháp

Talent Success

Hà Nội, Thành phố Hà Nội
Job Description
About Company

This position will have the opportunity to join the exciting and expanding solution business. Responsible for implementation of proposed & designed solutions based on deep knowledge of proposing technology area / product for a high level of customer satisfaction. This role requires an individual with high level technical experience, capable of making intuitive high-level decisions for solution implementation. You will lead and be accountable for comprehensive, end-to-end Implementation for Enterprise Solutions.

Your role & responsibilities

  • Adhere to follow FujiFilm Business Innovation transition and project management
  • Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to takeover solution delivery to the customer
  • Responsible to implement (install, configure, troubleshoot, support) complex/custom solutions as part of the Professional Services processes
  • Participates in technical discovery, kick-off meetings with customers
  • Manage and deploy POC to customer, responsible for managing quality, delivery time,cost of project and leading them to success
  • Solutions documentation completed in full, with formal testing, sign-off and handover capability enabled
  • Manage risk during implementation and on-going operations
  • Drive strategies to minimize calls and improve response time, resolution time of software problems
  • Performs other duties as assigned
  • A detailed technical and customer-relevant understanding of all provided solutions
  • Strong customer management skills
  • Manage and deliver projects on schedule, with a high level of customer satisfaction
  • Continuously develop and maintain excellent skills within the business solutions domain in FBVN.
  • Strong communication skills – spoken, written
  • Strong analytical and problem-solving skills

Your skills & qualifications

  • Min 2 years of experience in Enterprise IT environment
  • Experience in working as pre/post-sales role… is preferred
  • Knowledge of general computer network, Operating Systems

Nice to Have Experience:

  • Utilizing strong scripting skills in well-known languages or similar scripting skills

Benefits for you

  • Good Offer


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