HCM - Immigration Consultant - Client Relationship Manager

1. Consultancy

• Looking for potential client sources and consultants on immigration programs, especially US investment immigration EB5 that meet client’s capabilities and demands. 
• Developing and managing an immigration client base.
• Establishing good relationships with current client portfolio to get referrals from them. 
• Managing and providing solutions to clients on immigration needs.
• Working with overseas team to provide solutions and to complete applications for clients.
• Meeting with overseas representatives to discuss on projects / immigration programs.

2. Marketing

• Coordinating with the marketing team to organize seminars, workshops and other official marketing events.
• Studying immigration market industry and working with marketing team to build up sales promotions/campaigns.

3. Coordination with the Documents team

• Coordinate with the Document team to get the appropriate required for application. 
• Coordinate with the Document team to submit immigration application timely.
• Communicate with clients to clarify concerns of clients related to documents.

4. Client services

• Maintain client’s satisfactoriness by professional services and deadline commitments. 
• Deal with client complaints and grievances. 
• Ensure the business operated to the highest standards in line with the mission statement and values.

5. Generals

• Coordinate with the accountant to collect service fees/charges of clients. 
• Responsible to the Directors for the day-to-day sales operations.
• Training new consultants
• Back up and support team members if required
• Do other tasks assigned by Directors / Leader.