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Global Customer Service - FresherLogin to view salary
Hồ Chí Minh
Fresher FulltimeKhông yêu cầu
Application deadline: 06-11-2025
1
Your role & responsibilities
  • Handle inquiries from international customers.
  • Be responsible for troubleshooting by close cooperation and communication with Global Carrier.
  • Take prompt actions following procedures if detected any issues on monitoring system.
  • Analyse the data and report to the related parties.
  • Monitor and maintain the service quality of international call, roaming and operation of equipment remotely.
  • Any other customer support tasks.
2
Your skills & qualifications
  • Final year students are welcomed (Able to work full-time). Non-IT background are welcomed.
  • No experience required.
  • Fluent in both written and spoken English.
  • Attention to details, eager to learn, hard-working, careful.
  • Ability to work under pressure, handle multi tasks.
3
Benefits

Benefits:

  • Salary start from: 11 ~ 13 mil Gross.
  • Two months training program for newcomers
  • Salary increases twice/year, bonus twice/year
  • Shift allowance
  • Overtime payment
  • Light meal allowance
  • Free Parking
  • 14 Annual Leave days & 3 Sick Leave days, other special leave days
  • Flexible working time window for pregnant employee
  • Accident insurance 24/24
  • Opportunities to participate in Company Trip, Parties, Sport Activities, etc.
  • Self-improvement classes and other training activities

Working time: Rotating shift working with 03 shifts (8 hours/day; 40 hours/week)

  • Morning shift: 06:00 - 14:00
  • Afternoon shift: 14:00 - 22:00
  • Night shift: 22:00 - 06:00

Working location:

  • Tầng 5, Tòa nhà QTSC 9, Đường số 3, Công viên phần mềm Quang Trung, P. Trung Mỹ Tây, TP.HCM
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