• Develop and implement long-term strategic plans for key accounts to drive growth and profitability. 
• Build and maintain strong, trust-based relationships with senior stakeholders at client organizations. 
• Analyze performance metrics and market trends to identify growth opportunities. 
• Lead initiatives to improve sales performance, customer engagement, and account operations. 
• Oversee e-store operations including promotions, pricing, content, stock availability, order management, and after-sales service. 
• Lead merchandising, consumer engagement, loyalty programs, and monthly promotions. 
• Track and report on account performance (weekly, monthly); conduct business reviews and adjust strategies accordingly. 
• Collaborate with Marketing, PMC, Design, Operations, and Brand teams to ensure seamless execution. 
• Coordinate with external partners to support smooth business flow. 
• Lead negotiations for contracts and ensure compliance with company policies. 
• Provide guidance and mentorship to junior team members. 
• Support ad-hoc projects as assigned. 

Functional Skills And Knowledge

• Strong communication skills in English and local language. 
• Solid experience in e-retail management (outright & consignment models). 
• Proficiency in Seller Center, SAP, and Microsoft Office (Excel, Word, PowerPoint). 
• Knowledge of inventory management tools and techniques. 
• Familiarity with digital marketing strategies and tools. 
• Strong organizational, negotiation, and presentation skills. 
• Strategic thinking, problem-solving abilities, and adaptability in a dynamic market. 
• Results-oriented mindset with focus on achieving targets. 

Education

• Bachelor’s degree in Business Administration, Marketing, Digital, or E-commerce. 
• 2–3 years of experience in the eCommerce industry (platform or enabler preferred).