Quận Hà Đông, Hà Nội Fresher, Intern FulltimeKhông yêu cầu

Application deadline: 05-09-2025

Your role & responsibilities

Learn about products features and update functionalities knowledge continuously
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and helping customers use specific features
Collect and report the problems that customers often encounter to give suggestions to improve the product.

Your skills & qualifications

Willing to take night shifts and weekend shifts
Interested in solving problems with digital/SaaS products
Good communication English skills (TOEIC > 600 or equivalent)
Effective and positive communication with customers, team members, and managers
Ability to adapt and respond to different characters, and maintain calmness when dealing with stressed or upset customers
Good problem-solving, logical thinking, and decision-making skills
Basic knowledge of HTML, CSS, and JS is a plus

Benefits

Attractive internship allowance
Participate in a 4-month apprenticeship program that focuses on practice
Gain valuable hands-on experience in product development, Agile/Scrum
Work alongside experienced professionals and gain mentorship opportunities
Develop your skills and knowledge relevant to the IT software industry
Experience a collaborative and supportive work environment
Become a member of an enthusiastic and passionate team
Participate in on-job training, ensuring you clearly understand and can perform the job
Comfortable working environment, promoting efficiency, teamwork, and knowledge sharing
Special attention and direction for each member's development
Commit to this being a meaningful and useful working period in the beginning of your career

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