Headway
CUSTOMER SERVICE SUPPORTER TRUCKING CUM CUSTOMS - HO CHI MINH
Thành phố Thủ Đức, Hồ Chí Minh
44 Nguyễn Văn Kỉnh, Phường Thạnh Mỹ Lợi, Thành phố Thủ Đức, Thành phố Hồ Chí Minh
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Posted 5 days ago and Job expires in 1 week from now
Responsibilities
- Receive, check, and respond to information regarding transportation service requests.
- Process container release orders via email with shipping lines.
- Verify documents and paperwork from the trucking team.
- Update the trucking team’s data in the company’s management system and store department documents.
- Draft official letters, contracts, and department notices.
- Reconcile and send outstanding debts with internal departments and submit end-of-month reports.
- Perform tasks assigned by direct management.
- Process payments for vendors/suppliers.
- Handle document delivery, verify, and settle trip operation expenses from the trucking team.
- Compile and summarize vehicle repair and tire replacement costs (periodically).
- Receive, verify, and respond to cost information regarding customs brokerage service requests.
- Receive, verify, and prepare customs declarations & transmit customs declaration data for shipments.
- Prepare documentation for operations staff to handle shipments (Declarations, Certificates of Origin, etc.)
- Job details will be discussed during the interview.
Requirements
- Prefer candidates with at least one year of experience in the same position in the Shipping/Forwarding industry.
- Good communication skills.
- Ability to work under pressure and provide after-hours support to customers when needed.
Benefits
- Participation in social insurance, health insurance, and unemployment insurance as per regulations.
- Annual leave, birthday celebrations, company trips, and periodic health check-ups.
- 13th-month salary, holiday bonuses, and year-end performance-based bonuses.
- Financial support for employees attending training courses to enhance professional skills.
- Other attractive employee benefits.
About Headway
https://topdev.vn/companies/headway-842265 job opening
Industry
Dịch vụ doanh nghiệp
Company size
100-499 Employees
Nationality
Vietnam
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