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CUSTOMER SERVICE SUPPORTER TRUCKING CUM CUSTOMS - HO CHI MINHLogin to view salary
Junior Fulltime1 năm
Application deadline: 21-07-2025
1
Your role & responsibilities
  •  Receive, check, and respond to information regarding transportation service requests.
  •  Process container release orders via email with shipping lines.
  •  Verify documents and paperwork from the trucking team.
  •  Update the trucking team’s data in the company’s management system and store department documents.
  •  Draft official letters, contracts, and department notices.
  •  Reconcile and send outstanding debts with internal departments and submit end-of-month reports.
  •  Perform tasks assigned by direct management.
  •  Process payments for vendors/suppliers.
  •  Handle document delivery, verify, and settle trip operation expenses from the trucking team.
  •  Compile and summarize vehicle repair and tire replacement costs (periodically).
  •  Receive, verify, and respond to cost information regarding customs brokerage service requests.
  •  Receive, verify, and prepare customs declarations & transmit customs declaration data for shipments.
  •  Prepare documentation for operations staff to handle shipments (Declarations, Certificates of Origin, etc.)
  • Job details will be discussed during the interview.
2
Your skills & qualifications
  •  Prefer candidates with at least one year of experience in the same position in the Shipping/Forwarding industry.
  •  Good communication skills.
  •  Ability to work under pressure and provide after-hours support to customers when needed.
3
Benefits
  •  Participation in social insurance, health insurance, and unemployment insurance as per regulations.
  •  Annual leave, birthday celebrations, company trips, and periodic health check-ups.
  •  13th-month salary, holiday bonuses, and year-end performance-based bonuses.
  •  Financial support for employees attending training courses to enhance professional skills.
  •  Other attractive employee benefits.