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Customer Service Officer – Korean SpeakingLogin to view salary
Quận Hoàn Kiếm, Hà Nội
Junior Fulltime1 năm
Application deadline: 03-12-2025

As the local subsidiary of one of the largest securities companies in Korea, we pride ourselves as one of  the most active and dynamic companies in Vietnam’s growing capital market since 2010. We believe our  strength and success comes from our people and culture as we have grown to establish our presence as  one of the leading financial service providers in Vietnam. 

1
Your role & responsibilities
  • Support account opening and closure procedures, and manage customer information.
  • Perform daily trading operations: order receiving, placing, confirming, and settlement.
  • Handle securities-related services including depository, registration, and corporate actions.
  • Provide client support and consultation in both Korean and Vietnamese, with a primary focus on  serving Korean clients. 
  • Maintain and organize relevant records and documentation. 
  • Perform other tasks assigned by the Department Head.
2
Your skills & qualifications
  • Bachelor’s degree in Korean Language, Korean Culture, Finance, Banking, Economics, Business  Administration or relevant fields. 
  • Korean proficiency at TOPIK level 4 or higher (listening and speaking required).
  • No prior experience required – training will be provided from scratch. 
  • A positive attitude and willingness to learn are key. 
  • Detail-oriented, honest, and responsible in handling client-related processes.
  • Passion for finance and interest in the securities industry. 
  • Willing learner  
  • Excellent time management skills with the ability to prioritize tasks effectively
  • Strong teamwork and collaboration skills with a positive and proactive attitude
  • Detail-oriented and committed to delivering high-quality results 
  • Excellent communication skills 
3
Benefits
  • Competitive Salary: Based on experience and market standards 
  • Career Growth: Clear pathways for promotion and professional development
  • Bonus: Attractive year-end bonus rewarding excellent performance 
  • Insurance: Full salary-based Social, Health, and Unemployment Insurance per labor regulations
  • Training Support: Sponsorship for securities certifications and skill development
  • Company Events: Team-building, sports activities, and family-friendly events 
  • Working time: Mon to Fri, 8AM-5PM  
  • Location: 8th Floor, VietBank Building, 70-72 Ba Trieu St., Hang Bai Ward, Hoan Kiem Dist.,  Hanoi