Workflow Coordination
- Receive and log incoming creative requests; ensure briefs are complete and aligned with Creative Studio standards
- Work with Creative Manager to assign tasks to appropriate designers/copywriters based on skills, availability, and timelines
- Monitor daily and weekly workflows to prevent bottlenecks and raise reallocation for resources (to relevant managers) if needed
Timeline & Deadline Management
- Develop, maintain, and communicate timelines for all creative projects
- Proactively track project milestones, flagging delays or risks to relevant stakeholders
- Ensure high-priority or last-minute jobs are managed efficiently without compromising ongoing work
Studio Operations & Process
- Work closely with the Creative Studio Manager and team leads to improve process efficiency
- Support with documentation of workflows, templates, and playbooks
- Help coordinate internal reviews, approvals, and feedback loops
Communication & Stakeholder Management
- Be the main point of contact for status updates on creative jobs
- Coordinate with Brand, Growth, and other internal teams at Home Credit to ensure alignment and clarity on project deliverables
- Attend relevant meetings to capture action points and keep creative team informed