Chief Operating Officer (K12/ University)

Strategic Planning & Execution

• Support the President/Rector or Board in translating academic and institutional strategies into operational plans.
• Lead cross-functional planning to align operational priorities with long-term institutional goals

Campus Operations Management

• Oversee day-to-day non-academic operations, including facilities management, student services, IT, procurement, and administrative support.
• Ensure optimal use of campus resources and maintain compliance with safety, legal, and environmental standards.

Financial Oversight & Resource Allocation

• Work closely with the CFO to manage budgets, cost control, and resource allocation for operational units.
• Monitor operational KPIs and cost efficiency across departments.

HR, Talent & Organizational Development

• Partner with HR to lead workforce planning, performance management, and development of operational staff.
• Promote a culture of excellence, innovation, and service orientation.

Process Optimization & Technology Integration

• Identify and implement systems and processes to streamline operations, enhance efficiency, and improve student/staff experience.
• Drive digital transformation and integration of technology into university operations.

Risk Management & Compliance

• Ensure adherence to policies, government regulations, and accreditation requirements.
• Oversee risk mitigation strategies and business continuity planning.

External Stakeholder Coordination

• Liaise with vendors, service providers, government agencies, and community partners on operational matters.
• Support strategic partnerships that require operational alignment (e.g., international programs, joint ventures, campus development).