Market Development 

• Build and develop aCloud’s business presence in Vietnam, starting with Ho Chi Minh City.
• Identify and develop target customer segments across SMB, mid-market, corporate, and regional companies with  Vietnam presence. 
• Develop qualified pipeline for Microsoft cloud, Microsoft 365, Azure, security, business applications, managed  services, and related solutions. 
• Build market intelligence on customer needs, competitor activity, pricing, buying behaviour, and local partnership  opportunities. 
• Represent aCloud professionally in customer meetings, partner meetings, Microsoft ecosystem discussions,  business events, and market activities. 

 

Business Development & Sales 

• Prospect, qualify, and develop new business opportunities. 
• Own early-stage customer engagement, discovery, solution positioning, proposal coordination, and commercial  follow-up. 
• Work closely with internal presales, solution, delivery, and leadership teams. 
• Drive qualified pipeline, forecast accuracy, and opportunity progression. 
• Develop strategic customer relationships that can lead to long-term recurring revenue and services opportunities.
• Ensure customer commitments are aligned with internal delivery capability. 

 

Microsoft Ecosystem Engagement 

• Build and maintain strong working relationships with Microsoft Vietnam, distributors, CSP ecosystem partners,  referral partners, and related technology partners. 
• Identify co-sell, referral, campaign, event, and partner-led opportunity channels. 
• Support Microsoft-led initiatives where relevant, including cloud adoption, security, productivity, AI, and business  applications. 
• Translate Microsoft solution messaging into practical business value for customers.

 

Customer Success & Account Growth 

• Build trusted relationships with decision-makers, IT leaders, finance leaders, business owners, and operational  stakeholders. 
• Understand customer business needs and map them to practical Microsoft cloud and service solutions.
• Support account planning for key customers. 
• Work with delivery and managed services teams to ensure smooth handover after deal closure.
• Identify expansion opportunities after initial engagement. 

 

Reporting & Forecasting 

• Maintain accurate CRM records, weekly pipeline updates, deal status, customer notes, and forecast reports.
• Provide regular market updates to management. 
• Track customer engagement, pipeline quality, partner activity, closed-won opportunities, and risks.
• Build simple, clear, and useful reporting that supports management decision-making. 

Must-Have Requirements 

• Based in or willing to work in Ho Chi Minh City, Vietnam. 
• Strong business professional English communication skills, written and spoken. 
• Strong Vietnamese business communication skills. 
• Direct experience working in Microsoft, preferably in sales, business development, customer success, partner  development, cloud solution sales, or account management. 
• Good understanding of Microsoft cloud solutions, including Microsoft 365, Azure, security, business applications, or  related services. 
• Able to engage customers professionally at business and management level. 
• Able to build pipeline from scratch, not just manage existing accounts. 
• Strong ownership, discipline, and follow-through. 
• Comfortable working with regional teams and multiple internal stakeholders. 
• Able to work independently without waiting for step-by-step instructions. 

 

Experience That May Be Considered 

• Candidates without direct Microsoft employment experience may be considered if they have strong and  relevant experience working within the Microsoft partner, CSP, distributor, system integrator, or cloud  services ecosystem. 

 

Preferred Experience 

• Experience selling or supporting Microsoft 365, Azure, Microsoft Security, Dynamics 365, Power Platform, Copilot,  or managed services. 
• Experience working with Microsoft partners, CSPs, distributors, system integrators, or managed service providers.
• Existing network with Microsoft Vietnam, local partners, or business customers in Vietnam.
• Experience opening new markets, building new customer segments, or growing a new business unit.
• Experience managing commercial targets, pipeline reviews, forecast reporting, and partner development.
• Prior experience in customer success or account growth is a strong advantage.