About MiTek: MiTek® is a global company focused on providing integrated software, services, engineered products and automated solutions for the building industry worldwide. Innovating and expanding into aspects of global building, MiTek® empowers customers to improve the way they design, make and build.

As a Associate Product Manager, you’ll be:

Capture customer needs via user stories & system requirements.
Collaborate with Dev teams (Vietnam, US, Europe, APAC) to deliver timely and cost-effective solutions.
Represent the voice of the customer and stakeholders when answering questions from the Dev and QA team.
Assist with product and team backlog maintenance.
Contribute to product discovery efforts with customers and other stakeholders.
Support the team to troubleshoot issues.
Log and report bugs.
Follow MiTek best practices in agile software development.
Learn continuously about the industry, the product and product development, applying that learning to improve self and team.
Up to two days a week: work a few hours in the evening to co-ordinate with US and UK team members via online meetings.
Willingly support the other projects if needed.

The candidate can work on one of 3 Projects: Kova, Production Machinery Outputs, MiTek Structure

Work primarily on Kova which is web-based software that helps Homebuilders to manage their whole business operation, from acquiring land to offering warranty service post home sale.
Work primarily on Production Machinery Outputs which is desktop-based software that drives factory machinery for Roof, Wall and Floor component manufacturers, so that they can achieve high throughput and minimal waste.
Work primarily on MiTek Structure which models and designs prefabricated solutions so MiTek customers can manufacture efficiently.

Tech skills and experience:

3+ years’ experience in working with software product
Experience of using and evaluating software products
Ability to plan and organize
Strong desire to build a high-quality product

Soft skills:

Proficiency in English
Good problem solving, collaboration, and communication skills
Determined and curious
Ability to work in a team

Nice to have these experiences:

Experience in working with teams to build software products is a plus
Experience in a previous software product role is a plus
Knowledge of Home Building industry, processes, or software a plus
Knowledge of Machinery file formats, Component Manufacturing or related software a plus