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CÔNG TY TNHH MITEK VIỆT NAM

Application Deployment Engineer

Quận 7, Hồ Chí Minh
Posted 1 day ago and Job expires in 1 week from now

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The Application Deployment Engineer 1 is responsible for the practical execution of software deployment, focusing on preparing and validating applications for successful deployment. This role performs the detailed tasks encompassing application packaging, installation, and environment-specific configuration.

This position requires strong collaboration with various global departments to ensure strict cybersecurity controls and global IT processes are upheld. Also required is a strong technical aptitude, meticulous attention to detail, and a proactive approach to ensuring application readiness for seamless deployment across diverse environments

Responsibilities

  • Deploy software applications and updates to various environments (development, testing, staging, production) following established procedures and using deployment automation tools.
  • Assist in maintaining and configuring deployment environments, ensuring consistency and stability.
  • Contribute to the development and improvement of automated deployment scripts and pipelines.
  • Monitor application performance and system health post-deployment, identifying and resolving deployment-related issues promptly.
  • Perform software installations, updates, and maintenance to ensure applications are up-to-date and functioning properly.
  • Optimize application delivery processes to enhance efficiency and user experience.
  • Collaborate with various departments to address application-related issues and improve user experience.
  • Document and implement application processes, development, and testing.
  • Provide training to end users on application usage and best practices.
  • Monitor application performance and ensure key performance alerts and monitoring metrics are captured.
  • Assist with the development and implementation of new application solutions as required.

Additional Responsibilities:

  • Inform Leadership of recurring Incidents.
  • Performs other duties as assigned.
  • Complies with all policies and standards

Requirements

  • Bachelor’s Degree or equivalent experience.
  • 2+ years - Experience in application support, installation, and troubleshooting.
  • 2+ years - knowledge of Citrix or other application delivery systems.
  • 2+ years - Experience with software updates, application packaging, and managing deployments.
  • 2+ years – Experience with virtualization technologies (such as VMWare) is an advantage
  • 1+ years - Intune and Azure (EntraID) experience
  • Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals.
  • Familiarity with at least one scripting language (e.g., Python).
  • Able to use Microsoft Office Applications at a high level.
  • ITIL4 Foundation Certification desired.
  • Experience with ITSM tools such as ServiceNow or Jira.
  • Exceptional organisational skills and time management skills.
  • Outstanding written and verbal communication skills in English.

PERSONAL SKILLS:

  • Must be self-motivated, team oriented and possess strong communication and interpersonal skills.
  • Candidate should possess strong organisational skills, be detail oriented, and self-motivated with a demonstrated ability to problem solve.
  • Strong sense of urgency and strong commitment to quality customer service is required.
  • Ability to analyse and interpret data (metrics) to improve the delivery and support of services to our customers.
  • Well-honed analytical skills and logical thinking required for solving practical problems and dealing with a variety of variables in complex situations.
  • Solid technical acumen and a fundamental grasp of IT principles are essential for effectively navigating and resolving complex technical challenges

Benefits

  • From Monday to Friday
  • International Travel opportunities
  • 13th month and productivity bonus
  • Free lunch, parking, uniforms
  • Yearly company trip
  • Healthcare insurance package
  • 24/24 Personal Accident insurance
  • Free English training programs (Cambridge English Scale) at office
  • Continuing development of technical and soft skills through working and formal training
  • Trade Union & Staff Social Club - Sport clubs (Yoga, Swimming, Badminton, Football, Gym,...)
  • Good working conditions and environment