Job Description
About Company
Top 3 Reasons To Join Us
- International and multicultural environment
- Continuous learning and internal evolution opportunities
- Opportunity to start (beginners / juniors are welcome) or boost your career
The Job
- Operate our customer environments following predefined procedures
- Detect and classify issues according to their severity
- Mitigate issues when mitigation processes exist
- Escalate issues not covered by procedures and do the follow up until resolution
- Report abnormal events during your shift
- Sharing 24/7 rotation as part of the team
- Example of potential evolution: propose new procedures and participate to their documentation, gaining autonomy on the treatment of “non-covered by processes” incident, ...
Your skills & qualifications
Your Skills and Experience
- English TOEIC 700 or equivalent. French / Japanese are a plus;
- Ability to follow thoroughly procedures;
- Ability to quickly provide a summary of the facts;
- Ability to share load with team members when an incident occur
- Having experience working in a production environment is a plus
Please be informed that your CV must be written in English to be considered and only shortlisted candidates will be contacted.
Benefits for you
- 13th-month salary, salary review 1 time/year or when you have excellence achievement
- Free parking, coffee and tea
- Medical Healthcare Insurance to take care of you and your family
- Great chance to develop your skills and competences, with Inner training and approach new technologies
- Chance to work in Europe, Japan, US
- Opportunities for promotions and career development in a dynamic
- Company trip, many exciting activities for team building
Company
IPSIP VIETNAM
Industry
Dịch vụ doanh nghiệp, Gia công phần mềm
Company size
100-499
Nationality
France