05 [Junior] NOC Operators (IT Support, Network, System, Monitoring)

IPSIP Group
147-149 Võ Văn Tần, Phường 6, Quận 3, HCM
Outsourcing
Ho Chi Minh
Salary: Negotiable
IT Support Network System NOC Monitoring

Technologies We're using

IT Support
AWS
Network
Monitoring

What You’re In Charge?

Top 3 Reasons To Join Us

  • International and multicultural environment
  • Continuous learning and internal evolution opportunities
  • Opportunity to start (beginners / juniors are welcome) or boost your career

The Job

  • Operate our customer environments following predefined procedures
  • Detect and classify issues according to their severity
  • Mitigate issues when mitigation processes exist
  • Escalate issues not covered by procedures and do the follow up until resolution
  • Report abnormal events during your shift
  • Sharing 24/7 rotation as part of the team
  • Example of potential evolution: propose new procedures and participate to their documentation, gaining autonomy on the treatment of “non-covered by processes” incident, ...

What We’re Searching?

Your Skills and Experience

  • English TOEIC 700 or equivalent. French / Japanese are a plus;
  • Ability to follow thoroughly procedures;
  • Ability to quickly provide a summary of the facts;
  • Ability to share load with team members when an incident occur
  • Having experience working in a production environment is a plus

Please be informed that your CV must be written in English to be considered and only shortlisted candidates will be contacted.

Best About This Position

13th-month salary, salary review 1 time/year or when you have excellence achievement
Free parking, coffee and tea
Medical Healthcare Insurance to take care of you and your family
Great chance to develop your skills and competences, with Inner training and approach new technologies
Chance to work in Europe, Japan, US
Opportunities for promotions and career development in a dynamic
Company trip, many exciting activities for team building

IPSIP Group

Created in 2002 in France, IPSIP Group is growing its services’ branch starting from the installation of tailored data centers to the complete monitoring and remote management of a whole IT infrastructure. More than simply providing customized data centers, the group is now offering a complete panel of IT solutions,... See more

Created in 2002 in France, IPSIP Group is growing its services’ branch starting from the installation of tailored data centers to the complete monitoring and remote management of a whole IT infrastructure. More than simply providing customized data centers, the group is now offering a complete panel of IT solutions, including 24/7/365 remote monitoring via their Network Operations Center (NOC), IT infrastructure audit and consulting, development  of business solutions etc.

Website: https://www.ipsip.eu/

Less

147-149 Võ Văn Tần, Phường 6, Quận 3, HCM

Outsourcing

25-99