HN - Solution Implementation Specialist - Chuyên viên triển khai giải pháp

Expired

Trách nhiệm công việc

• Adhere to follow FujiFilm Business Innovation transition and project management
• Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to takeover solution delivery to the customer
• Responsible to implement (install, configure, troubleshoot, support) complex/custom solutions as part of the Professional Services processes
• Participates in technical discovery, kick-off meetings with customers
• Manage and deploy POC to customer, responsible for managing quality, delivery time,cost of project and leading them to success
• Solutions documentation completed in full, with formal testing, sign-off and handover capability enabled
• Manage risk during implementation and on-going operations
• Drive strategies to minimize calls and improve response time, resolution time of software problems
• Performs other duties as assigned
• A detailed technical and customer-relevant understanding of all provided solutions
• Strong customer management skills
• Manage and deliver projects on schedule, with a high level of customer satisfaction
• Continuously develop and maintain excellent skills within the business solutions domain in FBVN.
• Strong communication skills – spoken, written
• Strong analytical and problem-solving skills

Kỹ năng và chuyên môn

• Min 2 years of experience in Enterprise IT environment
• Experience in working as pre/post-sales role… is preferred
• Knowledge of general computer network, Operating Systems

Nice to Have Experience:

• Utilizing strong scripting skills in well-known languages or similar scripting skills