1 day ago

Job Responsibilities

• Implement a strategy on quality assurance and service quality of the technology department to ensure products and services operating as intended.
• Lead efforts to enhance and make the testing process more efficient and increase coverage of automated testing.
• Work with the project team or in-house development team to define the testing detail of each application. 
• Define the testing schedule to ensure the application working as the expectation of business users and meet the compliance of the business requirements. 
• Manage the testing activities included requests for testing of new solution, patch and/or upgrade. 
• Act as the internal control of SLA compliance on user requests. Play the role as primary escalator for those requests breaching the SLA compliance. 
• Determine and manage the service improvement within IT areas. 
• Conduct service survey once a week to determine areas for improvement within the technology department.

Job Requirements

• University or college degree in IT, Computer Mathematics or related subjects
• Minimum 3 years’ experience majority on quality assurance
• Understanding of  quality assurance.
• Experience on securities trading system is a must.
• Business analysis experience on deriving the project requirements is an advantage. 
• Experience using and mentoring on the use of MS Project and MS Project.
• Good presentation, written and verbal communication skill.
• Communication skills, communication confidence, team work, good customer relations
• Ability to work independently, under pressure and large.