1. User Growth Strategy & Campaign Execution (65%)

• Monitor growth dashboards regularly to track core KPIs, identify trends, and flag anomalies or drop-offs to the Product Manager/Lead.
• Analyze user behavior, funnel performance, and campaign results to uncover opportunities to improve registration, activation, application, retention, and cost efficiency.
• Support the expansion of the Non-IT candidate pool, with a focus on relevant local talent for Korean enterprises in Vietnam.
• Identify bottlenecks across the candidate acquisition and conversion funnel, and propose operational improvements to drive sustainable pool growth.
• Track growth performance by segment, source, and candidate quality to ensure the talent pool is not only larger, but also relevant and usable.
• Document campaign insights, test results, and key learnings to support future planning with Product, Marketing, and other stakeholders.
• Execute user growth initiatives and campaigns in alignment with business objectives and monthly/quarterly growth targets.

2. Candidate Operations, Data Quality & Cross-functional Coordination (35%)

• Oversee candidate profile moderation and pipeline operations to maintain data quality, completeness, and consistency.
• Support candidate inquiries through direct communication channels and help identify recurring pain points or friction in the user journey.
• Collaborate with CS, Product, and Development teams to log, track, and follow up on bugs, issues, and feature requests in Jira.
• Perform additional tasks assigned by the Product Lead or manager as needed.

• 2–4 years of experience in User Growth, Growth/Campaign Operations, Product Operations, Digital Marketing, or Business Analytics, ideally within a tech, marketplace, recruitment, or platform environment.

• Strong hands-on ability with GA4 and Excel / Google Sheets, including pivot tables, lookups, formulas, and basic reporting/modeling.

• Experience supporting promotional campaigns, in-app communications, or growth experiments, with a clear understanding of conversion tracking and performance optimization.

• Ability to monitor dashboards, identify anomalies, and turn data into actionable insights for Product Lead and cross-functional teams.

• Strong attention to detail, ownership mindset, and comfort working in fast-moving, ambiguous environments.

• Curiosity and willingness to experiment with new AI or automation tools to improve productivity and workflow.

Nice to Have

• Experience running A/B tests and documenting experiment results.

• Experience with BI tools such as Looker, Metabase, Power BI, or Tableau.

• Experience in recruitment, talent operations, candidate operations, or marketplace supply growth.