• Review and evaluate methods and procedures for version upgrades of IT systems.
• Create detailed upgrade manuals, procedures, and time charts to guide implementation.
• Execute version upgrades in test environments to verify functionality and stability before applying to production systems.
• Perform configuration tasks for IT systems to support upgrade and deployment activities.
• Deploy and upgrade software systems across various platforms as part of system maintenance.
• Develop automation tools and scripts to streamline IT system maintenance processes.
• Collaborate with cross-functional teams to ensure smooth execution of upgrade and deployment plans.
• Maintain accurate and comprehensive documentation throughout the upgrade lifecycle.

Technical Requirements:

• Bachelor’s degree in Information Technology or a related field.
• Minimum of 2 years of experience in managing or maintaining IT systems.
• Experience with VMware ESXi or TKG (Tanzu Kubernetes Grid) is mandatory.
• Hands-on experience with Dell VxRail is an advantage.
• Proven experience in system upgrades and version control.
• Strong skills in creating technical documentation (manuals, guides, procedures).
• Solid knowledge of Linux OS, Bash, and PowerShell is a plus.
• English proficiency is required (TOEIC score of 750 or equivalent).

Other Skills:

• Excellent planning, risk analysis, and problem-solving abilities.
• Strong documentation and communication skills.
• Good interpersonal skills and a collaborative team spirit.
• Ability to work under pressure with a proactive and independent mindset.
• Experience with modern programming languages such as Java, Python, or C# is an advantage.