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Software Engineer - AI-Powered SolutionsĐăng nhập để xem mức lương
Quận 1, Hồ Chí Minh
Middle, Senior Fulltime4 năm, 6 năm
Hạn nộp hồ sơ: 08-11-2024

We are seeking a highly skilled and innovative software engineer to lead the development of multiple AI-powered solutions that will address key business and operational challenges within our company. The ideal candidate will have a strong background in chatbot and voice bot development, with the primary goal of automating our Customer Service and Collections processes, while also enhancing the efficiency of our call center operations.

1
Vai trò & trách nhiệm của bạn
  • Design, Develop, and Deploy AI Bots: Lead the creation and implementation of chatbot and voice bot systems tailored to our business needs.
  • Enhance AI Features: Continuously improve the capabilities of the bots, including voice recognition, image processing, and speech-to-speech functionality, to ensure more intuitive interactions and better user experiences.
  • Integration with Telephony Systems: Seamlessly integrate the AI bots with our existing telephony infrastructure, ensuring smooth operation across all communication channels.
  • Performance Optimization: Conduct rigorous testing and debugging to ensure the bots deliver optimal performance in real-time, high-pressure environments.
  • AI-Driven Automation: Leverage AI to automate customer service inquiries, streamline collections processes, and optimize call center workflows for improved operational efficiency.
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Kỹ năng & trình độ của bạn
  • Proficiency in Chatbot/ Voice Bot Development: Extensive experience in building, deploying, and maintaining both text-based chatbots and voice-based bots for real-world applications.
  • Voice Recognition & Speech Technologies: Strong understanding of voice recognition systems, speech-to-text, and text-to-speech technologies.
    Image Processing: Familiarity with image processing techniques to enhance bot capabilities where visual data is involved.
  • Telephony Services Integration: Hands-on experience integrating AI solutions with telephony platforms (e.g., VoIP systems, WebRTC, SIP).
  • Python Expertise: Deep knowledge of Python for building scalable AI models and system integrations.

Nice to have:

  • Natural Language Processing (NLP): Knowledge of NLP techniques to improve the bots' understanding of human language and conversational nuances.
  • Cloud & DevOps Experience: Familiarity with deploying AI systems on cloud platforms and automating CI/CD pipelines.
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Quyền lợi
  • Flexible working hour
  • Well-equipped facility
  • Year- end bonus
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