UX Research:

• Own end-to-end research across discovery–definition–validation using qualitative and quantitative methods, including interviews, field studies, surveys, usability tests, and data analysis,...
• Synthesize data into clear, actionable insights and frameworks such as personas, JTBDs, journeys, service blueprints, problem statements, and opportunity maps.
• Collaborate closely with business owners to align insights with business goals, constraints, operational logic, and success metrics.

Ideation:

• Drive solution ideation by framing problems clearly, generating multiple concept directions, evaluating trade-offs, and selecting viable solution paths based on user insights, business constraints, and feasibility.
• Structure flows, behaviors, and interaction logic—ensuring concepts are well-rationalized, consistent with UX principles, and ready for translation into wireframes and design execution.

Design & Collaboration:

• Acting as a design consultant for clients stakeholders and internal teams, guiding UX decision-making using research evidence and best practices.
• Present research outcomes and consult solution directions directly to Business Owners & other decision-making stakeholders.
• Collaborate within cross-functional squads to align on scope, technical feasibility, and system workflows (API logic, operational rules, UI adaptability, etc.)

Must Have:

• 5+ years of experience in Product Designer position with a strong expertise in UX research & ideation specialization in domains with intricate business logic.
• Solid experience ideating multiple solution directions for product flows—especially for high-complexity or multi-user systems.
• Ability to structure problem spaces using both qualitative and quantitative methods, along with high logical, evidence-based thinking.
• Familiarity with modern Design Systems to guide Designers and ensure feasibility.
• Excellent facilitation, communication, and collaboration skills with cross-functional teams.
• Comfortable presenting to external decision-making stakeholders and handling ambiguity in business requirements.
• Ownership, independence, and reliability in leading end-to-end product design cycles.
• Passion for mentoring, sharing knowledge, and contributing to team growth.

Nice to Have:

• Experience working in product design consulting or agencies environments.
• Familiarity with enterprise platforms or regulatory-heavy systems.
• Portfolio or case studies demonstrating research depth and solution framing.
• Growth mindset with ambition to develop into a servant leadership role.

INTERVIEW PROCESS:

• Application Form (with updated portfolio)
• HR Interview
• Expertise Interview (may require output presentation)
• Behavioral Interview & Offer Negotiation