Senior/Lead Site Reliability Engineer

At NFQ, we're all about developing cutting-edge apps, CRMs, ERPs, and other cross-platform products. Both for ourselves and for our clients that include HomeToGo, Kayak, Alaiko, Home24, and many others. We specialize in e-commerce, mobility, and transport & logistics, and we're always eager to tackle new challenges. Whatever the area – from Mobile to UX  – we've got a team that knows it inside out.

Join our team of 800+ professionals across Germany, Poland, Lithuania, Vietnam, Thailand, Singapore, and Egypt. Make your own way with us.

The Job:

• We offer the next-generation eCommerce platform - API and cloud-based, highly scalable, and on every channel. We put outstanding tech knowledge and enthusiasm into a modern, friendly, and family-oriented environment.
• It's your task to design this world where not only features get shipped faster but also issues are avoided proactively. You are responsive to business demands and eager to choose the right tools and technology - because "milliseconds matter.”
• As our customers are typically ambitious foreign startups, you will have a chance to improve your English and learn about startup culture and product mindset along the way. If you want to make a great impact on the world, this is your chance now.
• Managing full lifecycle customer projects with Agile methods.
• Developing strong relationships with customers, acting as the primary point of contact as well as managing stakeholder expectations, and always seek for solution improvement.

• Scaling our platform and being responsible for its availability.
• Designing and implementing of a reactive cloud architecture as well as improving our continuous deployment chain.
• Minimize incident impacts by being informed upfront with monitoring, logs, and metrics and having an eye on IT standards and security.
• Taking part in on-call rotation (with the worldwide distributed team) for production systems.

• Five years of experience as a System Engineer and Software Engineer (DevOps culture) in an international team.
• Strong skills in Linux and at least one major programming language (Golang, Python, Java/Scala would be great - mainly because we use the first two most of the time, and the other two are fine since our backend is JVM based).
• Proficient in container orchestration (Kubernetes, Helm, Docker, etc.); K8s production experience is a plus.
• Experience managing AWS and/or Google Cloud.
• Practical work experience with MongoDB and ElasticSearch.
• Solid handling of Configuration Management tools like Terraform.
• Understanding of CI/CD and GitOps.
• Experience with central logging (ELK stack) and monitoring systems (we use Prometheus).
• Mentality to share and the aspiration to constantly improve yourself and learn new things.
• Fluent in English to work in an international, distributed, cross-functional team.
• Great team player & reliable colleague.