Senior Account Executive

1. Project Management:

• Manage and supervise multiple execution teams and guide teams to the project’s goals. Be able to accomplish smoothly 2-3 projects at the same time
• Disclose the project’s status to internal teams and Clients. Foresee challenges ahead in order to control and keep the project on track
• Ensure the project stays within the allocated budget and timeline, as well as achieving KPIs
• Develop problem-solving skills across execution team and Client
• Have strong knowledge of communication in order to develop proposal with cross departments
• Be able to produce execution timeline with milestones, budget allocation and resources for potential new projects
• Work closely with 3rd parties from briefing to deliver final works. Control work quality, timing and budget as planned

2. Client Service:

• Build a strong relationship with Client and manage Client’s expectation
• Identify Client needs and consult how to fulfill their needs
• Resolve issues and handle complaints quickly and effectively

3. Team Management:

• Support Line Manager in quality control of all work that is submitted to clients
• Provide mini-training programs to junior staffs about basic knowledge of Account including paperwork and ways of working
• Understand team’s culture in order to influence and motivate junior staffs work with Clients and 3rd parties