Sales Manager (ETC/Hospital Channel)

1.Business Development

• Execute strategies to acquire new customers, prioritizing Public Hospitals and large Private Hospitals to meet 2025 growth targets.
• Lead market penetration efforts with a focus on executing with excellence, ensuring alignment with company standards and customer expectations.

2. Team Management

• Inspire and mentor KAEs to achieve revenue targets, new account acquisition, and operational discipline.
• Promote a culture of teamwork, breaking down silos and encouraging cross-functional collaboration.
• Conduct performance reviews and coaching sessions to develop talent and maintain a can-do attitude within the team.

3. Customer Retention

• Strengthen relationships with key decision-makers (Lab Directors, Hospital CEOs, CMOs) through proactive, solution-driven engagement.
• Demonstrate high accountability by resolving customer issues swiftly with cross-functional teams (Lab Ops, Sales Ops, Tech).

4. Upsell & Cross-Sell

• Drive deeper penetration of the company’s diagnostic menu (e.g., molecular, genetics) by identifying upsell opportunities with a positive, problem-solving mindset.

Basic Requirements:

• 5+ years in IVD sales, including 2+ years managing sales teams in healthcare..
• Proven success in B2B healthcare sales with a focus on execution excellence.
• Fluency in  written & spoken English.

Preferred Experience:

• Background in diagnostics/lab industry with exposure to lab stakeholders.
• Technical knowledge of lab tests (biochemistry, histopathology, etc.).

Key Characteristics & Cultural Fit:

• Strong Leadership Skills: Ability to inspire teams, make data-driven decisions, and lead by example.
• High Ownership & Accountability: Takes initiative, owns outcomes, and delivers on commitments.
• Positive Thinking & Can-Do Attitude: Thrives in challenges, motivates others, and embraces growth opportunities.
• Teamwork Advocate: Builds trust, fosters collaboration, and celebrates collective wins.
• Execute with Excellence: Meticulous attention to detail and a relentless focus on quality results.