Set individual sales targets with sales team
Organize offsite and online seminars and conferences with sales team
Manage and develop marketing channels such as website, facebook, linked in...
Establishes and adjusts selling prices by monitoring costs & competitor, conduct market research and customer analysis
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the Director
Prepare the necessary resources to perform properly (marketing kit: Introduce URS's services, Leaflet, E-newsletter, …)
Responsible for planning visit to customers periodically and extraordinarily
Direct sales team training, coaching & support to the sales team
Solve the issues related to customer complaints
Prepare & Send quotation/ proposal for training/ certification to clients
Contact clients to follow up the new/re-certification proposal
Prepare contract & send to clients
Deal with clients during re-certification contract review
Follow up on receiving 1 copy of contract
Send all information about the customer (company information, contract, contact person, …) to admin & accountant for next step
Amendment and attached or appendix, various inquiries from customers