QA Tester

Tiger Tribe is the first multi-functional development hub in HEINEKEN focused on the development and delivery of globally scalable Digital Products. Established in 2022 in Vietnam to locate Digital Product development and Innovation as closely as possible to the business and end users. Its mission: to build a dynamic, highly technical, Digital Product development and engineering capability that delivers world-class solutions quickly to market, that are loved by end users. Key drivers to achieving this mission are a focus on global scalability, innovating and improving on Digital Capabilities in close collaboration with OpCos and end users, owning the code we deliver ensuring maximum re-usability while sharing learnings, code and ideas within HEINEKEN. Tiger Tribe will shape the future direction of Digital Product development in HEINEKEN, we are on a mission to show what can be accomplished by HEINEKEN development teams and making code roar!

The QA Tester plays a critical role in Tiger Tribe development teams with a focus on ensuring our end users have a fast, stable and bug free experience when using our Digital Products at HEINEKEN. Disciplined testing strategy and processes are key to the success of Tiger Tribe allowing our Digital Products to be deployed bug free. Your job will be to implement test strategies which ensure quality at scale, drive test automation and best practices around testing in the development team. This is a hands-on role and will interact directly with end users within the Vietnam OpCo and all over the HEINEKEN world.

Feedback from the testing process is expected to go directly back into the development of the Digital Products so the QA Tester will work directly with Product Owners, Designers and Developers on the overall quality and usability of Digital Products.

Key responsibilities:

• Work with Global & Regional Product Owners to develop scalable, world class Digital Products loved by our customers, consumers & colleagues.
• Analyze Business Requirements, create test plans & develop test cases, automation scripts and execute manual and automated testing.
• Design, develop and execute test automation frameworks and test automation suites.
• Perform Web Application Performance Testing and Security Testing
• Support the discovery of innovation opportunities across the entire HEINEKEN value chain.
• Support in Scrum activities within the Development Team.
• Represent Tiger Tribe on the Global stage within HEINEKEN and the industry as a thought leader for Tech Innovation and Quality Excellence.
• Collaborate closely with Designers and Developers to improve front end development principles for mobile applications and ensure standards are being met by development teams.
• Drive user testing in product development aligning closely with UX/UI design team members and specialists.
• Directly involved in the 3rd level support of Digital Products developed by Tiger Tribe.
• Contribute to rational design decisions from business and technical perspectives and clearly communicate recommendations.

Geography: Vietnam

Organizational context: Reports to Development Lead

Key contacts and contact purpose:

Internal:

• Works with the Regional & Global stakeholders and Tiger Tribe team members to build best in class Digital Products.
• Works with global Testing and Support teams on establishing Testing and Support processes in key areas.
• Drives innovation in collaboration with Global Innovation and Local Teams.
• Aligns cross functionally with all business units to drive Digital Product development and innovation.
• Works closely with Vietnam OpCo to drive new product development and testing directly with end users.
• Works closely with all HEINEKEN OpCos on new Digital Product developments.
• Works closely with the Tiger Tribe supporting team members and the VN D&T team.

Measures of success/ KPI’s:

• Business KPI’s related to the value and impact of Digital Products and Innovations.
• Successful deployments of Digital Products.
• Continuous usage and happiness of users (NPS).
• Stability and measured support level of Digital Products.
• Continuous improvement of capabilities/solutions/processes/people.

POSITION PROFILE

Bachelor / Master Degree

Experience/ skills required:

• At least 1-2 years’ experience in software development projects
• Strong skills in analyzing requirement, defining test strategy and designing test
• Practical experience in Automation Testing is an advantage.
• Background in Manual and Automation Testing.
• Prior work experience with databases and SQL.
• Have experience working Test methods, with white box, black box, etc.
• Strong knowledge and ability in using and setting up test environments (e.g. Test automation, Test management system)
• Good understanding and experience of Agile development practices and ways of working.
• Technical experience in web development specifically working with React.
• Experience in the Microsoft technology stack i.e. Microsoft .NET Core, Azure, TFS.
• Experience in unit test frameworks (Microsoft Visual Studio unit test, NUnit, etc.)
• Good communication skills, able to present to key stakeholders and make technical subject matter understandable to non-technical audiences.
• Experience with third party vendors & suppliers, e.g., in managing and coordinating them effectively.
• Familiar with Toolchain activities related to DevOps and Mobile Application deployment and where Test Automation activities can be applied to the Toolchain.
• Strong background in customer-focused technology business.
• An entrepreneurial mind-set and an ability to connect with internal and external audiences including senior management.
• Knowledge of API technologies ideally Dell Boomi and APIConnect.

Language(s):

• Fluent English
• Fluent Vietnamese

Leadership Competencies: CONNECT, DELIVER

Other:

Agile mind-set: For Heineken the Agile mind-set is centred around four principles; focus on customer value, power to the teams, start quick and smart and learn relentlessly. As Tiger Tribe it is important that you own these principles and integrate them in daily life. Further, self-reflection, learning agility and resilience are important characteristics that determine where you can thrive in an Agile environment. Engaging with these characteristics and become more self-aware of personal strengths and weaknesses, makes majors strides in development of yourself and others.