Mô tả công việc
Giới thiệu về công ty
- Vị trí: Network Operator (NOC)/ Nhân Viên Trực Hệ Thống
Trách nhiệm công việc
- Monitor network and system 24x7x365
- Troubleshoot, analyze problems, and isolate network events
- Follow the pre-defined check list to solve the issue/incident
- Cooperate with other members to escalate application/system problems to determine their origin; then apply the appropriate solutions.
- Create and maintain daily system status reports
- Follow ISMS/ISO 27001, ISO20000, ISO14000 procedure, policies, and company regulations
- Other duties as assigned by IT Manager & Direct Manager
Kỹ năng & Chuyên môn
Work in shift:
- Mon, Tue : 22.00 – 7.30
- Fri, Sat: 6.30 – 16.18
- Sun: 13.12 – 23.00
Education:
- High School Diploma with some training in IT (Basic computer and network knowledge)
- Technology skills and experience:
- Network, server hardware, operating system and applications
Soft-skills:
- English communication
- Troubleshooting & analyzing
- Customer oriented
Quyền lợi:
- Bonus package (13th salary, KPIs bonus up to 3-month salary)
- Personal accident & health-care insurance
- At least 12+ annual leave; Flexible working time
Phúc lợi dành cho bạn
- Tet Bonus & Performance bonus.
- Meal allowance, free parking.
- Accidental and health-care insurance, annual heath check up, flu vaccination.
- We provide opportunities to learn and grow through different types of training, Talent Development, Succession planning as well as promotions or transfers.
- Company trip.
- Happy Hour. Team building. Sport activities: Football, Badminton.
- Year-end party. Mid-autumn festival. Annual sports tournament.
- 5 working days per week (off Saturday & Sunday).
- Extra info: In case of emergency (COVID-19), our company will flexible support candidates for online interview also WFH
Công ty
SPS VIETNAM
Ngành nghề
Dịch vụ IT
Quy mô công ty
Over 1000
Quốc tịch công ty
Switzerland