• Provide user support for PCs, printers, software, and network at site and office. 
• Install, configure, and maintain IT systems (Email, PCs, software, devices, LAN, Wi-Fi, Internet). 
• Manage and maintain Server, SAP/ERP systems, including backup and disaster recovery. 
• Manage CCTV systems and related network/infrastructure. 
• Support server systems, backup, and data recovery processes.

Education: Diploma or above in Information Technology, Computer Science, or related field. 

Experience:  

• Minimum 1  years of experience in IT support or system administration. 
• Experience in manufacturing or factory environments is preferred. 
• Experience working with VPN systems and enterprise systems (SAP/ERP). 

Knowledge:  

• Knowledge of computer hardware and Windows operating systems. 
• Understanding of network systems (LAN/WAN/TCP/IP). 
• Knowledge of VPN, server systems, and data backup. 
• Basic knowledge of SAP/ERP and cybersecurity. 

Skills:  

• Strong troubleshooting and problem-solving skills. 
• Good communication and user support skills. 
• Ability to work independently and under pressure. 
• Good time management skills. 
• Attitude: Integrity, Innovation, growth mindset.