We are looking for an IT Operation Manager who will lead the IT Operation Department, who will manage, deploy and monitor applications, services as well as regularly investigate engineering pain-points and then thoughtfully provide scalable solutions.

Trách nhiệm công việc

Monitoring, emergency response and alerts
- Setup proper monitoring to verify that the application and system are behaving as expected.
- Monitor critical applications and services to minimize downtime and ensure their availability.
- Identify technical or process improvement opportunities, and partner with delivery/development teams to implement them.
- Conduct incident analysis and report.
- Error budgets: Calculate the error budgets properly so development teams have space to innovate & take risks.
Change management
- CI/CD pipeline setup, drive an end-to-end pipeline process for frequent application, infrastructure and configuration releases
- Analyze each change for the risk it carries and solve or roll back quickly if unexpected behavior is detected.
Capacity management
- Run regular load tests to plan and prepare the system for sudden jumps in demand.
- Analyze performance and create improvement plans.
Communication and negotiation
- Communicate with stakeholders and business regarding business demand, business scalability.
- Collaborate with Sales and development teams for production failure and incidents.

Kỹ năng & Chuyên môn

Must have:

Bachelor degree preferably in Computer Science. At least 5 years' experience in a related field.
Programming languages (C++, Java, Python, Golang), shell script, bash script.
OS: CentOS, Red Hat Enterprise, Windows Server
Git, build tools, artifactory and package managers (Maven, Gradle, Nexus repo, NPM, Yarn)
Docker & container orchestration tools, eg: K8s, OpenShift, HashiStack.
Working experience with observability, performance management and monitoring tools (open source like ELK, Prometheus, Grafana, Jaeger or commercial software like Dynatrace, Splunk)
Ability to communicate within Engineering as well as with non-technical teams

Nice to have:

Experienced with Vault, Secrets Manager.
Working experience with Infrastructure as Code and Automation tool (Terraform/ Pulumi/ CloudFormation/ Ansible).
Cloud infrastructure and services (AWS/Azure/GCP)
Zero trust network and service mesh (Istio, Consul)

Mirae Asset Finance Company Vietnam aims to build a "Professional - Friendly - Effective" working environment. Our strategic objective is to provide a working place with attractive package, growth opportunity, and sustainable development.