Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.
Define context and needs of business or organization and recommend solutions to meet the requirements and bring values to stakeholders and projects.
Includes analysis of business and user needs, documentation of requirements (Activity Diagram, Sequence Diagram, State Diagram, Cash flow, API doc, SRS, FRS, PRD,...) and translation into proper system requirement specifications.
Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.
Identifies and documents business strategies, objectives and drivers.
Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.
Reports and reviews testing results.
Trains internal employees or external clients on changes, new systems or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience.
May mentor, guide, advise and/or check the work of less experienced business systems analysts.
Considers business implications of the application of technology to the current business environment.
Support and provide information to Product Owner design UI/UX, Customer Journey,..
Support ITPM beak Task and Manager Project Plan.
Other related duties assigned as needed.