• Research the regional clinical trial landscape, including hospitals and research labs. Present these findings to the Operations Support team in English/Vietnamese.
• Translate project documentation, including user guides for hospitals and nurses, FAQs, training materials into Korean/ Japanese.
• Assist in providing translation and interpretation services during meetings and/or training sessions with site users in Korea/ Japan.
• Assist in responding to inquiries and issues in a culturally appropriate and professional manner (specifically in Korea/ Japan).
• Support ongoing project initiatives by coordinating tasks and monitoring progress.

• Last year student or a recent graduate of a College’s diploma or Bachelor's degree in any field.
• Able to take a full-time internship (Monday - Friday), with a 3 - 6 month period.
• Proficiency (verbal and written) in either Korean or Japanese is mandatory.
• Ability to read English documentation and communicate with the internal team.
• Relevant language certificates, if available (e.g., JLPT N3/N2 or TOPIK 4/5).
• Quick learner who adapts easily to new digital tools.
• Strong verbal and written communication skills with a strong "customer service" mindset.
• Detailed attention, team-oriented environment.

Desirables:

• Interests: A genuine interest in customer support, project coordination, and  translation/ interpretation work.
• Experience (Plus): Prior experience in a customer-facing support or client-service role.
• Experience creating and maintaining documentation is also highly valued.