1. Social Insurance administration:

• Manage the social insurance registration, claim and document distribution processes

2. Health insurance management:

• Oversee the benefits enrollment and claim processes
• Calculate the monthly cost report
• Participant in assessing the effectiveness of the health insurance plan and employee satisfaction.
• Participate in researching, evaluating and providing recommendation for suitable providers

3. Promotion:

• Manage the operations of the employee promotion process
• Coordinate with relevant stakeholders in developing the promotion policy

4. Relocation services:

• Manage the relocation services process both international and domestics to ensure the compliance and effectiveness

5. Employee offboarding:

• Oversee and manage the whole offboarding policy and process
• Provide insights and recommendation to the management team to increase the employee retention

6. Employee communication coordination:

• Manage the team as the first contact point of Compensation & Benefits department
• Draft and translate internal notices and documents according to management requirements

7. Other

• Collect and analyze internal and external information to propose best methods, practices and update market trends.
• Participate in training, developing, and conducting performance evaluation for team members
• Guide, supervise and review the implementation of HR reports (according to regulations and on requests)
• Provide explanation, guidance and counsel in human resources matters for employees within the responsibility
• Other reasonable duties as assigned

Qualifications / Experience:

• University degree in Human Resources, Business Administration, or related field required
• At least 5-year work experience in Human Resources field
• At least 2-year work experience in Leader, Supervisor positions
• Experience working in multinational companies and/or companies with headcount over 500 is a plus
• English level (CEFR) B2 or equivalent

Professional knowledge and skills

• In-depth knowledge of HR and Employment Related Laws.
• Strong interpersonal, negotiation skills.
• Ability to organize, to prioritize tasks and to delegate them when appropriate
• Good time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite (Excel, Word, Power Point,…) or related software.
• High sense of responsibility, flexibility, high confidentiality
• Able to communicate / make presentations effectively by using a range of methods (graphs, charts, Power Points, etc.)