Here’s a neatly structured and easy-to-read version of the information:
Solution Design & Development
- Work with clients and internal stakeholders to gather and analyze business requirements.
- Design, develop, and customize Microsoft Dynamics 365 solutions, including modules for Finance, Operations, Sales, Customer Service, and more.
- Develop and implement integrations between D365 and other business systems using Azure services, APIs, and third-party tools.
Customization & Configuration
- Customize D365 to meet specific client needs using X++, C#, JavaScript, and Power Platform tools.
- Configure and implement workflows, business processes, and custom reports within D365.
Technical Expertise & Support
- Provide technical guidance and support during the implementation phase and post-go-live.
- Troubleshoot and resolve technical issues related to D365 applications and integrations.
- Ensure performance optimization, scalability, and security of D365 environments.
Collaboration & Communication
- Collaborate with functional consultants, project managers, and clients to ensure seamless project delivery.
- Document technical specifications, processes, and configurations for internal and client reference.
- Conduct training sessions and knowledge transfer workshops for end-users and technical teams.
Continuous Improvement
- Stay updated with the latest D365 features, tools, and best practices.
- Proactively suggest improvements to enhance system performance, usability, and business value.