D365 CRM Functional Consultant

KPMG Việt Nam

10 Floor, 115 Nguyễn Huệ, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
Tầng 46 toà tháp Keangnam, Hanoi Landmark Tower, toà nhà 72 tầng, lô E6, đường Phạm Hùng, Khu đô thị mới Cầu Giấy, Phường Mễ Trì, Quận Nam Từ Liêm, Thành phố Hà Nội
Mô tả công việc
Giới thiệu về công ty

KPMG Vietnam is looking an experienced MS CRM/Salesforce or any CRM/ERP Functional consultant to join its large CRM project. The CRM Functional Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.

Trách nhiệm công việc

  • Interact with prospects / clients to understand business requirements
  • Demonstrate CRM solution capabilities to the client
  • Conduct business process analysis and create Fit/Gap report
  • Create Solution design to address client business, interface and performance requirements
  • Create functional requirement and functional design for customizations
  • Create estimates for implementation tasks
  • Installation, setup and configuration of CRM solution (Dynamics 365 or Salesforce)
  • Data migration from external systems into CRM system
  • Conduct solution testing and assist with user acceptance testing
  • Conduct user and administrator training
  • Complete the project tasks on time and under budget
  • Build expertise in Industry areas of focus, contributes to development of Industry solutions

Kỹ năng & Chuyên môn

  • Experience from 2 – 6 years in implementing CRM solutions (Specialized knowledge of CRM and Microsoft CRM/Salesforce is an advantage)
  • Good command of spoken and written English and Vietnamese.
  • Willing to travel as and when required.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Analytical and creative thinking.

Phúc lợi dành cho bạn

  • 13th payment and performance bonus
  • premium healthcare package
  • professional training & developing

Thông Tin Công ty

KPMG Việt Nam

0 vị trí tuyển dụng

Thông tin công ty

Ngành nghề

IT Consultant, Dịch vụ

Quy mô công ty

Hơn 1000 Nhân viên

Quốc tịch công ty


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  • Vòng 1: 1-2 interviews and test

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