Client Relationship Management

• Build and maintain strong client relationships, acting as the primary point of contact for key accounts.
• Receive and analyze client briefs to understand project requirements.
• Collaborate with internal teams to develop well-structured plans, proposals, and quotations.
• Present project proposals and deliver compelling presentations to clients.
• Address client concerns and provide solutions to ensure satisfaction and retention.
• Negotiate and close contracts with clients.

Project Management

• Oversee the planning, execution, and delivery of client projects, ensuring deadlines, budgets, and expectations are met.
• Track project progress, resolve issues, and provide updates to clients and stakeholders.
• Define SEO implementation strategies and ensure alignment with client goals.

Data Reporting

• Prepare comprehensive reports demonstrating ROI and the impact of SEO efforts on client goals.

• Experience: At least 2 years of experience with proven results as Account Executive/ Project Manager. Experience in a Digital Marketing Agency Environment & SEO knowledge is a big plus.
• Skills: Strong planning and organization skills with a customer-centric mindset.
• Communication: Good written and verbal communication skills in English. IELTS 6.5 or above.
• Attitude: Possess a proactive, can-do attitude that motivates others and aligns with our FIRE values; willing to be a builder at an early-staged unit.