Why you'll love working here:

• English training programs

• Competitive compensation and benefit package

• Young, dynamic international working environment

Job Description

1. Service Desk Specialist has primary day-to-day support responsibility for the company information systems and software applications support. This includes end-user support, service desk activities, problem resolution both on-site and remotely;
2. Service Desk Specialist works closely with IT partners including contractors, IT members of the company, region, global and users to provide solutions to immediate problems as well as working on ongoing projects and support. This includes gaining and maintaining knowledge expertise in software and hardware applications, systems support techniques, support procedures and contingency planning;
3. Good communication and writing skills, as well, as good rapport with people and ability to handle stressful circumstances is required
4. Service Desk Specialist is expected to project a strong company image by providing and promoting loyalty, dedication, presentation and professionalism through close interaction and direction with all staff members, customers and management.