Introducing The LeapXpert Communication Platform
Yesterday, we’ve launched The LeapXpert Communications Platform. This is the most significant addition to our platform, previously called LeapXpert’s Federated Messaging Orchestration Platform (or FMOP™ for short), since its release in 2019. Why now? Because as business communication continues shifting to a new model, it requires new solution types. Because enterprises are facing new constraints and want to reach new goals but are lacking the right solutions for these new problems. This new platform aims at serving enterprises, both in regulated and non-regulated industries, and enables their employees to better communicate responsibly with their clients, partners, and colleagues. So what’s new? iMessage As the new hybrid work model is here to stay, business communication is now all about convenience, speed, security, productivity, and engagement for both external and internal communications, to cover the different needs of clients, employees, and enterprises. Clients want to communicate on their preferred messaging apps such as WhatsApp, WeChat, Signal, Telegram, etc. They often favor text messaging over other channels, including e-mail. Consumers have embraced native messaging channels such as iMessage, whose use is growing fast, especially in the US. In 2021, more than 70% of US consumers aged 18-24 owned an iPhone (from 47% in 2018) and many are heavy iMessage users. That’s why we’re excited to announce the general availability of iMessage support. It’s the only robust and scalable iMessage support on the market. A single employee identity Employees want to choose the best communication channel that matches convenience, productivity, and enterprise policies [...]
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