Business Analysis & Requirements Management

• Gather, analyze, and document business requirements for enterprise applications and digital transformation initiatives.
• Produce high-quality Business Requirement Documents (BRD), Functional Specifications, and other project documentation.
• Translate business needs into functional requirements while ensuring alignment with technical implementation feasibility.
• Maintain comprehensive documentation of business processes, business rules, reports, dashboards, workflows, and system requirements.

 

Business Process Improvement

• Analyze existing business processes and identify opportunities for optimization, automation, and operational efficiency improvements.
• Provide consultation and support to business users to ensure solutions effectively address organizational needs.
• Collaborate with stakeholders to define target-state processes and recommend best practices.

 

Enterprise Systems & Solution Support

• Research, evaluate, and understand new business solutions, enterprise platforms, and industry best practices.
• Support business applications and enterprise platforms by assisting with issue analysis, enhancement requests, and process improvements.
• Work closely with business users, project teams, solution architects, developers, and support teams throughout the application lifecycle.

 

Project Delivery

• Participate in multiple projects and initiatives, ensuring timely delivery of business analysis activities and project milestones.
• Facilitate communication between business and technical teams to ensure clear understanding of requirements and project objectives.
• Support solution validation, user acceptance testing (UAT), and deployment activities where required.

Requirements

• 5–7 years of experience in Business Analysis, Product Analysis, System Analysis, or related roles.
• Minimum 3 years of experience working within Financial Services, Banking, Payment, Insurance, or other regulated industries.
• Strong ability to quickly understand complex business processes, operational workflows, and new business domains.
• Proven experience creating BRD, Functional Specifications, User Stories, Process Flows, and other requirement documents.
• Solid understanding of enterprise applications, digital platforms, workflow systems, data management, reporting solutions, and transactional systems.
• Strong analytical thinking, problem-solving, and stakeholder management skills.
• Excellent communication, facilitation, and teamwork abilities.
• Good understanding of Software Development Life Cycle (SDLC) and Application Lifecycle Management (ALM).
• Experience supporting enterprise business applications and technology platforms.

 

Preferred Qualifications

• Experience working with CRM, ERP, BPM, Workflow Automation, or Enterprise Application Platforms.
• Professional certifications in Business Analysis, Product Management, Project Management, or Enterprise Platforms are advantageous.
• Experience in large-scale digital transformation or enterprise modernization programs is a plus.