1. Enrich business growth

• Achieve target of the retained client groups
• Update knowledge about market, clients and competitors
• Analyze client groups and participate in building strategies to exploit market potential, especially the premier and strategic partners
• Proactively create and maintain relationships with the clients 
• Continuously monitor and have timely solutions to ensure the business performance set by the company for the clients

2. Deliver consultancy to client & internal teams to ensure service quality

• Explore needs of the premier and strategic partners to advise them to apply YouNet Media‘s solutions
• Build the imagery of YouNet Media about expertise & leadership through discussions in solution consulting meetings or market analysis presentations
• Represent clients to manage research projects with YouNet Media
• Internally support in compliance and improvement of service quality (people, processes, reports,...) through feedback to the team based on research & marcom knowledge
• Propose ideas in developing new products through understanding the needs of customers and competitors

3. Manage operation excellence

• Support to upgrade working process
• Monitor to detect and propose timely solutions to ensure the department‘s operating quality
• Manage P&L of the assigned client groups

Report to: Head of Client Partnership
Promotion: Can be promoted to Head of Client Partnership

Education: BA of economics, business administration, marketing

Knowledge: Understand thoroughly the fundamentals & correlation of brand strategy, communication strategy & social media platforms, research

Experience:

• Experience in marketing, communication, market research or consulting in 8 years at least
• Experience with social-listening data is a big plus
• High maturity in managing multi-stakeholders in the complex situations
• Handling partnership with market leaders across industries

Mindset/Attitude:

• Growth mindset
• Entrepreunership
• Independent, determined; problem-solving first mindset
• Strive for delivery excellence
• Collaborative mindset – willingness to help others and ask for help when needed

 Skill:

• Strong leadership (for client & internal)
• Logical thinking and critical thinking
• Be able to communicate and explain things simply, logically
• Superior communication skills for internal communication and client-facing situations
• Strong time-management and organizational skills
• Excellent command of English both written and spoken
• Be able to cooperate smoothly with internal teams - Be able to handle pressure

WHY YOU SHOULD APPLY TO THIS POSITION?

• You’ll work for the leading company providing data analytics for marketing and sales, well-known for products on Social Listening and Influencer Platforms - where you can leverage the strength of the customer base, gain industry experience, improve knowledge and skills while working with the most demanding Clients.
• You‘ll work in an environment with a clear workflows, frameworks, and support from other specialized departments.
• There are numerous opportunities for promotion and rotation among group member companies, as well as joining or starting new businesses.
• Besides the benefit commensurate with the contribution, you will receive training activities on mindset, skills, serving for self-development.