1. Support Training Organization & Logistics
- Prepare training materials, necessary equipment, arrange training rooms, book tea breaks, and coordinate with the Administration Department for stationery orders.
- Monitor the training and support associates during training, distribute training materials, follow up the completion and maintain training records (attendance lists, feedback forms, trainer evaluations, etc.).
2. Training Digitalization & Data Management
- Assist in digitizing training materials, ensuring all content is stored systematically.
- Support the implementation of e-learning platforms and virtual training tools.
- Update and maintain the training database, ensure training data is accurately recorded and accessible in digital formats.
3. Coordination & Communication
- Communicate with associates, internal trainers, and external trainers to schedule and set up courses.
- Coordinate transportation arrangements for training conducted outside the office.
- Create and distribute training certificates upon course completion.
4. General Administration & Support: Support administrative tasks within the L&D team.
