Order Management
- Manage the order processing workflow from receipt to delivery, ensuring all sales orders are entered accurately and promptly in the Zoho Book & CRM system.
Sales Support
- Assist the sales team with day-to-day administrative tasks such as preparing quotes, contracts, and proposals and maintaining organized records and documentation.
Customer Communication
- Serve as a point of contact for customers, addressing inquiries, resolving issues, and providing product information to enhance customer satisfaction.
Inventory Coordination
- Collaborate with the inventory team to monitor stock levels, assist in replenishment orders, and manage documentation related to inventory movements.
Additional Administrative
- Tasks Provide general administrative support, including scheduling meetings, managing calendars, and assisting with travel arrangements for the sales team.
- Perform other duties as assigned by the Sales Manager to enhance team efficiency and effectiveness.
Sales Reporting
- Assist in preparing sales reports, track sales activities and maintain records of sales leads and opportunities in the CRM system.
