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Business Operations Manager - Ecommerce agencyLogin to view salary

Quận 1, Hồ Chí Minh Trưởng phòng, Trưởng Nhóm Fulltime2 năm

Business Development E-commerce Account Manager

Application deadline: 28-05-2026

Company Description

Prime Commerce Asia provides comprehensive eCommerce strategies and solutions tailored for brands and SMEs aiming to succeed in the digital marketplace. The company is fueled by a diverse team of professionals specializing in Marketing, Creative, E-commerce, Data Analytics, Technology, and Customer Services. This multidisciplinary expertise allows Prime Commerce to transform business ideas into high-performing realities. With a focus on innovation and results, Prime Commerce empowers businesses to thrive in the ever-evolving Digital Age.

Your role & responsibilities

Client Management: Act as the primary point of contact for clients, providing strategic e-commerce consultancy and ensuring high satisfaction levels.
Sales Planning: Develop business plans, revenue forecasts, and promotional strategies for monthly campaigns and Mega Sale events (9.9, 11.11, 12.12, etc.).
Operational Coordination: Work closely with internal teams (Design, Performance Marketing, Operations) to ensure smooth store management, including stock levels, asset production, and advertising.
Platform Partnership: Liaise and negotiate with Platform Category Managers (Shopee, Lazada, TikTok Shop) for visibility packages, flash sale slots, and vouchers.
Data Analysis & Reporting: Monitor store health metrics (CR, ROAS, Traffic) and deliver comprehensive performance reports with actionable insights to clients.

Your skills & qualifications

Experience: Minimum 2 years of experience in Account Management or E-commerce operations (preferably from an Enabler or Agency background).
Platform Expertise: Strong hands-on experience with Seller Centers (Shopee, Lazada, TikTok Shop) and internal marketing tools.
Analytical Mindset: Proficiency in data analysis and the ability to translate numbers into growth strategies.
Soft Skills: Excellent communication, project management, and the ability to handle high-pressure environments during campaign seasons.
Language: Fluency in English (written and verbal) is highly preferred.

Benefits

Competitive base salary + Performance-based bonuses (GMV incentives).
Opportunity to work with top-tier international and local brands.
Dynamic agency environment with early access to the latest e-commerce trends and platform features.

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