Địa điểm làm việc (đã được cập nhật theo Danh mục Hành chính mới - thêm quận/huyện cũ tương ứng để dễ dàng tra cứu)
- Hồ Chí Minh: ILA Head Office, Phường An Khánh (Thành phố Thủ Đức cũ)
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Your role & responsibilities
Profile Assessment: Evaluate students' academic backgrounds, English proficiency, student profiles, and financial capabilities to recommend suitable pathways. Tracking students’ masterfile to ensure the student's progress.
Customer Relationship Management (CRM): Build and maintain long-term relationships with parents and students to encourage referrals and ensure high customer satisfaction. Keep updates on the students' progress.
Documentary and Administration: Process payment and administration tasks related to the Ivy Service.
Application Management: Support students in preparing application documents, writing personal statements, and preparing for interviews with schools or embassies. Collaborate with the AO team to support students’ visa applications.
Event Participation: Support and represent at Ivy Service events, ILA OSC education fairs, workshops, and school seminars to generate new students and build brand awareness.
Market Intelligence: Stay updated on the latest changes in scholarship opportunities and global education trends. Enhance the sources of vendors to optimize the fee and quality.
Consultation: Proactively reach out to the Sales team to support and advise when an enquiry arises.
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Your skills & qualifications
Bachelor's Degree
Advanced English: English proficiency (minimum IELTS 6.0 or equivalent). You must be capable of reviewing academic essays and communicating with university admissions officers.
Empathy-Driven Consulting: Beyond sales, you act as a trusted mentor. You listen deeply to parents’ concerns and students’ anxieties to provide tailored, holistic advice.
End-to-End Support: A commitment to staying with the student from the first consultation until they are safely settled in their destination country.
Ethical Integrity: Providing honest, transparent advice that prioritizes the student’s long-term academic success over quick commissions.
Persuasive Communication: The ability to simplify complex information into a compelling narrative for parents and students.
Active Flexibility: Willingness to participate in evening webinars, weekend workshops, or school visits to expand the center’s reach.
College Counseling Specialist (Preferred): At least 1 year of direct experience in the overseas study field, with a proven track record of successful placements.
Regional Priority: Deep knowledge of education systems, entry requirements, and visa regulations for Europe (specifically UK, Ireland, Germany, Netherlands) and Asia (Singapore, Hong Kong, Korea, Japan).
Strategic Admissions: Expertise in building competitive student profiles, including extracurricular coaching and "Personal Statement" polishing.
Network: Familiarity with international school networks or partner university ecosystems is a major plus.
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Benefits
Competitive salary
Insurances fully provided
Private insurance will be provided for official staff
Discount up to 90% English tuition fees for staff and close relatives
An active, professional, dedicated working environment with experienced managers and friendly colleagues
14 day-off per year along with other benefits according to the company's regulation.
